Engagement Models

Outsource your project to a dedicated team of professionals at Solution Mentors

Solution Mentors offers a comprehensive set of engagement models which can be tailored to suit your individual business needs. We structure our engagement models to maximize the value of working alongside us. We know that no two businesses work under the same infrastructure, which is why we ensure we fully understand the needs of our clients and the way they prefer to work. We will work together towards a primary outcome, regardless of which option suits your business better.

The right model for you will depend on the size of your business along with how likely your business needs are to change during our partnership.

You can choose one of the following models: Dedicated Team, Project Based or On-Demand. Each model comes with complete transparency to allow you to choose the right option for your business.

       

Project Based

Our Project Based approach is ideal for customers with a clear view of their administration needs. We tailor all of our project engagements based on requirements. The price will reflect the work hours it will take to complete the duties required. We will also take into consideration risks, constraints and book resources before providing a fixed price and delivery schedule.

If you’ve not sure about your requirements, we strongly advise to start with Discovery Phase sub-project when we allocate team of SMEs, System Architects to collect and document requirements for the project.

Once you’re ready to go with your chosen model Solution Mentors will create a Dedicated Team (Cell) of IT Professionals and dedicated Project Manager located in US and our Offshore Development Facilities in Ukraine. Involvement with our team is minimized to regular SCRUM ceremonies like sprint planning, grooming and closing. However, if you want to be a little more hands-on with us, you’re always welcome to ask for daily updates.

If requirements have tendency to change, we can re-negotiate the scope to keep the project inside agreed budget and time boundaries. Additional work or duties will incur an extra fee outside of what has already been arranged. Otherwise, our Project Based Model gives your company predictable results from budgetary and schedule perspective while minimizing your day to day involvement in project delivery routine.

   

On Demand Services

Our On Demand Service Model works best when the work scope or workforce capacity cannot be estimated in advance.

Solution Mentors creates a team of IT Professionals and dedicated Project Manager located in US and our Offshore Development Facilities in Ukraine. Our Project Manager works alongside your company Project Manager to ensure the administrative duties are fulfilled and backlogs of work are prevented.

Service Level Agreement (SLA) elements are available to ensure that assignments are resolved quickly.

On Demand Services work extremely well for operations and support activities, problem troubleshooting, service desk, along with other duties.

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Hosting and Cloud Services

Outsourcing of IT infrastructure support and operations became obvious choice for the companies focusing on growing their business.

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