Get the full value out of
Azure managed support services

What we offer

Managed Support Services provide enhanced
coverage and help to optimize your Azure
environment in various aspects

Governance

You want to minimize administration efforts and maximize cloud performance. You want to get a customized infrastructure based on Microsoft best practices. Azure Managed Support Services aim at getting what you want using the frameworks and tools that you prefer. Delegate management and operation to professionals who will architect automated policy structure that will avoid any unpredictable cases with your cloud environment.

Cybersecurity and Compliance

Ransomware, hacking, viruses, and malware are the risks that your business can face. Luckily, Azure Managed Services can help protect you and ensure compliance thanks to the profound security expertise. The technical experts will assist in recognizing and avoiding all the possible threats to eliminate the risks.

Resolving issues faster

Choosing Managed Support Services, you get experienced 24*7 technical support that allows you to reduce the burden of monitoring, managing and operating Azure infrastructure. The IT specialists not only resolve incidents faster but also identify the potential complications that may occur and take measures to avoid them. Azure Managed Support Services make it easier to cut down the problematic issues to stay up and running.

Reducing cost

Managed Support Services reduces your administrative overheads that becomes one more crucial advantage. You get a team of Azure cloud experts who support your business at all times and bring practical knowledge and experience to help your business thrive. Flexible and modular support services will give you the opportunity to meet the needs and stay cost-effective.

Improving network reliability

Managed Support Services is an ideal option for companies that demands the utmost in network reliability since they provide a user with the proactive monitoring and management of IT networks. As a result, you minimize the occurrence of IT failures and protect all aspects of the system: security, applications, data, and hardware.

Deploy services from Solution Mentors

Support

  • Dedicated Technical Account Manager (TAM).
  • 24x7 Operations Support Center (Help Desk, KB).
  • 24x7 engineering availability to perform system administration jobs.
  • Consolidated billing of cloud services (AWS, Azure) and managed services.

Deployment

  • Deployment of VMs, application components and native cloud services.
  • Post-deployment smoke checks and verifications.
  • Custom networking, subnets, security groups, VPNs (if needed).

Monitoring

  • Monitoring agents collect metrics, monitor log files, sets of triggers.
  • Centralized 360 degrees views on monitored computing resources (VMs, applications, and services).
  • Graphical visualization of performance metrics of monitored computing resources.

Security Optimization and Hardening

  • System functionalities management and configuring to decrease its surface of susceptibility.
  • Security perimeter scanning.
  • Endpoint scanning.
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Configuration

  • Installation and configuration of OS, application components and native cloud services.
  • Configuration management, change control of deployed VMs, applications and services.

Patching and Upgrading

  • Management and deployment of critical and recommended patches (OS, application components).
  • Remediation issues occurred in response to monitoring alerts.

Backup and Disaster Recovery Readiness

  • Implement Backup for VMs, application components.
  • Deploy, configure, and monitor DR for VMs and application components.
  • Meet RTO and RPO for business continuity.

Get started with reliable and customized
managed services for Microsoft Azure

Request a quote

Azure components
solution mentors covers

  • Azure Compute
  • Azure Containers
  • Azure DevOps
  • Azure Integration
  • Azure Migration
  • Azure Storage
  • Azure Database
  • Azure Analytics
  • Azure AI + Machine Learning
  • Azure Internet of Things
  • Azure Networking
  • Azure Media
  • Azure Security
  • Azure Identity
  • Azure Web
  • Azure Mobile
  • Azure Management and
    Governance

Take the best of Azure managed support services

Cutback of expenditures

Thanks to Managed Support Services, you can shield your budget from extreme fluctuation and unpredictable expenses. Managed Service provider carries out maintenance and repairs as a part of the contract to improve the stability of your business.

Minimum Server Downtime

An expert server management team will cope with server operations and keep an eye on all processes in order to avoid the risk of downtime. Consequently, you prevent malfunctions and reduce server downtime costs.

Simplified compliance and auditability

The complexities of compliance and auditing can be handled by means of Managed Support Services, so you do not need to worry about violating data security regulations. Environmental auditing will become more transparent and straightforward due to its simplification.

Enhanced system functionality

Keep your cloud environment operating at its peak performance using Managed Support Services. You will enjoy the custom-built system with enhanced functionality tailored for your specific business operations.

On-time prevention

Taking a preventive approach by partnering with a Managed Service provider, you get full assistance connected with monitoring and preventing your system from minor problems as well as full-fledged catastrophes.

A team effort

If you wish to keep your server running, you need a team of IT experts to take care of it. By choosing Managed Support Services, you rely on well trained and experienced professionals, who will be more productive in solving your computer issues.

Keep focusing on your core business with our assistance

Solution Mentors is your strategic partner who delivers end-to-end services based
on our core values and qualities:

Excellent Service

Solution Mentors always aspires to provide you with excellent service and customer care. We do not have a single unhappy customer so far, which means that we offer professional customer service representatives with an efficient system at their disposal to solve any issues. We continuously improve our services in order to maintain customers' base and fulfill their needs.


 

Competency

Technical competency is a determining factor of our company. Solution Mentors regularly takes steps towards strengthening and enhancing the knowledge, skills and behavioral attributes required for exceptional job performance. Our competency in the IT area enables us to deliver unique value to our customers and develop strategic responsiveness to gain a competitive advantage.

Commitment

Working in our clients' best interests and performing the tasks that are based on customers' goals and objectives are conspicuous features of our commitment. Solution Mentors steadily tries to establish a good relationship with clients and is devoted to consistent innovation in service quality and reliability to satisfy the wishes and tastes of most.

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